Maintenance and Security for Home
Proactive monitoring, patching, updates and maintenance
What’s included
Always-on monitoring and alerting – ensures everything stays running smoothly 24/7. Unlike the Break/Fix model, I’m incentivised to resolve issues as quickly as possible, find long-term solutions, and prevent problems in the first place. If it requires a decision to be taken, I will contact you to explain and discuss the actions required. (Examples: detecting hard drive problems early preventing data loss, hard drive space monitoring, processor and memory usage alerts)
Proactive maintenance that nips problems in the bud – No more waiting until something breaks and then losing productivity while it’s being fixed. I can resolve issues before they become big, expensive problems. (Examples: automated Windows and application updates, removal of malware)
Remote assistance for annual check-ups and on-demand support – Sometimes issues can be fixed without a need for a visit, saving on travel time as well as offering better flexibility. (Examples: annual health check, user support and training)
Award-winning security software from Emsisoft – Scoring best in protection, performance and usability on the most recent AV Test evaluation – no need to maintain your own subscription – always active, always up-to-date
| List of inclusions/exclusions | MAINTENANCE PLAN | PROTECTION PLAN | COMPLETE PLAN |
| SUPPORT | |||
| Bespoke Support Application for Windows and Mac | ✅ | ❌ | ✅ |
| Operating System Updates Management | ✅ | ❌ | ✅ |
| Third-party Software Updates | ✅ | ❌ | ✅ |
| System Vulnerability Management | ✅ | ❌ | ✅ |
| 10% Discount on Remote and On-Site Support | ✅ | ❌ | ✅ |
| SECURITY | |||
| Managed Anti-Virus | ❌ | ✅ | ✅ |
| Managed Anti-Malware | ❌ | ✅ | ✅ |
| Cost per device | £5 /month or £50 /year |
£3 /month or £30 /year |
£8/month or £80 /year |
All prices are per single device subscription.